These Terms of Service govern your access to the website and your engagement of Well Lit Electrical Services Inc., a company with its office at 41 Crown Heights Cres, Thornhill - L4J 5T6, Ontario, Canada (CA). By visiting this website, requesting a quotation, authorizing work or accepting a service visit, you agree to the terms set out below. Please read them carefully before proceeding. If you do not accept these terms, please do not use the website and do not authorize work.
1. Acceptance of Terms
By using this website or by engaging our services, you confirm that you are of the age of majority in your jurisdiction and that you have the authority to enter into this agreement. If you act on behalf of a company, a landlord or another person, you confirm that you are authorized to bind that party to these terms. Your acceptance may be given by clicking to submit a request, by signing a quotation, by authorizing a work order, or by permitting our team to begin work on site.
These terms apply together with any written quotation or service agreement that we provide. If there is a conflict between these terms and a signed service agreement, the signed agreement prevails for that project. No verbal statement changes these terms unless we confirm the change in writing.
2. Definitions
In these terms, the words the Company, we, us and our refer to Well Lit Electrical Services Inc. The words the Client, you and your refer to the person or organization that requests or receives services. The word Website refers to this site and its pages. The word Work refers to electrical contracting services, including panel upgrades, rewiring, lighting installation, electric vehicle charger installation, safety inspection, code correction, standby generator installation and surge protection. The word Materials refers to equipment, fixtures, conductors, breakers and other goods supplied in the course of the Work.
The word Property refers to the building, land or premises where the Work is performed. The word Quotation refers to a written price offer that we provide for a defined scope. The word Change Order refers to a written amendment to an agreed scope or price. The word Permit refers to any authorization required from a utility, a municipality or an electrical authority.
3. Scope of Services
The Company provides electrical contracting and integrated systems services for residential, commercial and light industrial clients. Our services include but are not limited to panel upgrades and replacements, complete rewiring and renovation circuits, indoor and outdoor lighting design, electric vehicle charger installation, electrical safety inspections and code corrections, and standby generator and surge protection work. We perform these services in accordance with applicable electrical codes and with the standards of our trade.
The scope of each project is defined in a written Quotation. Work that is not described in the Quotation is not included, even if it appears related. Where the Quotation refers to a drawing, a specification or a site photograph, that reference forms part of the agreed scope. We may decline any work that we cannot perform safely, lawfully or within our competence.
4. Quotations and Estimates
We prepare Quotations based on the information available at the time, including the condition of the existing electrical system, the accessibility of concealed spaces and the requirements of the local authority. A Quotation is valid for thirty days unless it states otherwise. Where a Quotation is described as an estimate, it reflects our best judgment of the likely cost and it is not a fixed price; the final invoice may vary with the actual work required.
Conditions that are hidden at the time of assessment may change the cost. Examples include knob and tube wiring discovered behind a finished wall, an undersized service that is not visible from the panel, water damage around a fixture box or a utility requirement that was not anticipated. When we discover such a condition, we will explain it, provide a revised price and seek your approval before continuing with the affected portion of the Work.
5. Scheduling and Access
We schedule Work during the business hours stated on our website unless another arrangement is agreed in writing. You agree to provide safe and reasonable access to the Property, to the electrical panel, to the areas where Work will be performed and to any parking that is required for our vehicles and equipment. Access must be available for the duration of each scheduled visit.
If we arrive for a scheduled visit and cannot obtain access, we may charge a reasonable attendance fee to cover travel and lost time. If you need to reschedule, please notify us at least one business day in advance. Repeated cancellations may affect our ability to hold future appointment slots, and we reserve the right to require a deposit before booking further visits.
6. Permits and Inspections
Where the Work requires a Permit, we will apply for it on your behalf unless we agree otherwise in writing. You authorize us to act as the applicant and to correspond with the authority having jurisdiction about the Work. Permit fees, inspection fees and any utility charges are payable by the Client and are either included in the Quotation as a line item or invoiced separately.
We will schedule inspections as required by the code and will attend the site to meet the inspector. If an inspection identifies a deficiency that arises from pre existing conditions outside the agreed scope, we will quote the correction separately. If a deficiency arises from our Work, we will correct it at no additional charge to you.
7. Pricing and Payment
Prices are stated in Canadian dollars and are subject to applicable taxes. Unless the Quotation states otherwise, payment terms are as follows: a deposit may be required before work begins or before special order materials are purchased, progress payments may be invoiced at defined milestones on larger projects, and the balance is due upon completion. Invoices are payable within fifteen days of the invoice date.
We accept the payment methods listed on the invoice, which may include bank transfer, cheque and major card payments through our processor. Overdue balances may attract interest at the rate stated on the invoice or, where no rate is stated, at a reasonable commercial rate. If an account is placed with a collections partner, the Client is responsible for reasonable collection costs. We may suspend work or withhold documentation where an undisputed invoice remains unpaid.
8. Change Orders
Any change to the agreed scope, schedule, materials or price must be documented in a Change Order signed by both parties before the change is carried out, except in an emergency where we may act to protect life and property and will document the change afterward. A Change Order describes the additional or reduced work, the revised price and the effect on the schedule if any.
Verbal requests for extra work are not binding until confirmed in writing. If a verbal request is urgent, we may proceed to prevent a safety hazard or a construction delay, and we will issue a written confirmation for your signature as soon as practical. Work that is performed under an approved Change Order is billed according to the Change Order price.
9. Materials and Substitutions
We supply Materials of suitable quality for the intended purpose, and we specify recognized brands where the design calls for them. If a specified product is unavailable because of a supply shortage or a discontinued line, we will propose a substitute of equal or better specification and obtain your approval before installing it. We may install equivalent components without prior approval only where the substitution is minor and does not reduce performance or warranty coverage.
Title to Materials passes to the Client upon full payment for the relevant portion of the Work. Where Materials are supplied directly by the Client, we are not responsible for their quality, suitability or warranty, and any defect in such Materials is the responsibility of the supplier who provided them. We may decline to install client supplied equipment that does not meet code or that we judge to be unsafe.
10. Client Responsibilities
You agree to provide accurate information about the Property and its electrical system, including any known defects, prior modifications, insurance restrictions or outstanding inspection orders. You agree to remove or protect valuables and fragile items from the work area, to secure pets and to inform us of any hazardous material, such as asbestos or mould, that may be present. You agree not to direct our technicians to perform work outside the agreed scope.
You are responsible for obtaining any consent required from a landlord, a co owner, a condominium board or a tenant before work is carried out. You are responsible for any utility outage requests that you must initiate. If a concealed condition requires a structural, plumbing or gas fitting repair that is outside our trade, you are responsible for arranging that separate work.
11. Safety and Hazardous Conditions
Safety governs every decision we make on site. Our technicians are authorized to stop work if they encounter a condition that endangers people or property, including exposed live conductors, unstable structures, flooding, gas odors or material that may contain asbestos. If work is stopped for such a reason, we will document the condition and discuss the next steps with you before resuming.
You agree to keep children, visitors and unauthorized persons away from the work area while energized equipment is exposed. You agree not to reset a breaker, replace a fuse or energize equipment that we have isolated. If an unsafe condition is caused by a third party, we may require the condition to be corrected before we continue, and any resulting delay is not a breach of these terms by the Company.
12. Workmanship Warranty
We warrant our workmanship for a period of twelve months from the date of completion, unless the Quotation states a longer period. During the warranty period, if a defect attributable to our installation appears, we will repair or replace the affected work at no charge to you, provided that you notify us promptly and provide reasonable access. This warranty covers installation and workmanship only.
The workmanship warranty does not cover damage caused by misuse, by modification performed by others, by rodents or pests, by lightning, by power surges from an external source, by water ingress, by normal wear of consumable parts such as lamps, or by a failure of equipment supplied by the Client. The warranty is void if the Work has been altered or serviced by an unauthorized party.
13. Manufacturer Warranties
Equipment and fixtures carry the warranties offered by their manufacturers. We pass those warranties to you and, on request, we will assist with a claim by providing proof of purchase and installation details. Manufacturer warranty periods vary, and the terms of each warranty are set by the manufacturer, not by the Company.
Where we handle a warranty claim on your behalf, we do so as a courtesy and not as a guarantor of the outcome. If a manufacturer requires the defective item to be returned before a replacement is issued, we will explain the process and any temporary interruption that may result. Labor to remove and reinstall equipment covered by a manufacturer warranty is not included in that warranty unless the manufacturer states otherwise.
14. Limitation of Liability
To the maximum extent permitted by law, the total liability of the Company for any claim arising from the Work or from the use of the Website is limited to the amount paid by the Client for the specific Work giving rise to the claim. We are not liable for indirect, incidental, special, consequential or punitive damages, including lost profits, lost data, loss of use or business interruption, even if we were advised of the possibility of such damages.
Nothing in these terms excludes or limits liability that cannot be excluded by law, including liability for fraud, for willful misconduct or for death or personal injury caused by our negligence. Some jurisdictions do not allow certain limitations, so a limitation in this section may not apply to you in full. Where a limitation is not enforceable, our liability is limited to the greatest extent permitted by the applicable law.
15. Indemnity
You agree to indemnify and hold harmless the Company, its directors, officers, employees and subcontractors from any claim, loss, cost or expense arising from your breach of these terms, from inaccurate information that you provided, from the condition of the Property that was not disclosed to us, or from the acts or omissions of a third party that you engaged.
The Company agrees to indemnify and hold harmless the Client from claims that arise directly from our negligent performance of the Work, to the extent of our responsibility and subject to the limitations in these terms. Each party will promptly notify the other of any claim and will cooperate in the defense of the matter.
16. Cancellation and Rescheduling
Either party may cancel a scheduled service visit by giving at least one business day of notice. If you cancel with less notice, or if access is unavailable when we arrive, we may charge a reasonable fee for the lost visit. If we must cancel, we will notify you as soon as possible and offer the earliest practical alternative date.
For projects that have begun, cancellation does not remove the obligation to pay for work completed and for materials that were ordered or installed before cancellation. Special order items may be non refundable. A deposit may be applied against the value of completed work and against any unrecoverable costs that we incurred in good faith.
17. Site Damage and Restoration
Electrical work sometimes requires cutting into walls, ceilings, floors or landscaping to route conductors. We take reasonable care to minimize damage and to restore the electrical enclosure to a safe and finished condition. Cosmetic repair of drywall, paint, trim, cabinetry or landscaping is not included unless the Quotation states that patching and finishing are part of the scope.
We photograph concealed work before it is closed and we keep those images for our records. Where a finish must be reopened for inspection or warranty repair, we will make the necessary opening and will close it to a basic standard. Full cosmetic restoration, if requested, will be quoted separately.
18. Intellectual Property
All content on this Website, including text, layout, graphics, illustrations and code, is owned by the Company or is used with permission, and it is protected by applicable intellectual property law. You may view and print pages for personal or internal business use. You may not copy, republish, sell or redistribute the content for commercial purposes without our written consent.
The designs, drawings, calculations and specifications that we prepare for a project remain our intellectual property unless we expressly transfer them. We grant the Client a license to use the documents for the operation and maintenance of the Property. Third party marks, including manufacturer names, remain the property of their owners.
19. Acceptable Website Use
You agree to use this Website lawfully and not to interfere with its operation. You agree not to attempt to gain unauthorized access to any part of the site or its underlying systems, not to introduce malicious code, not to scrape content in bulk, and not to use the site to send unsolicited commercial messages. We may restrict or block access where we detect misuse.
Information on the Website is provided for general guidance and does not replace a site assessment. Electrical work can be dangerous, and descriptions of our services are not instructions for do it yourself activity. Always engage a licensed electrician for work that involves energized equipment, permits or inspections.
20. Third Party Content
The Website may reference or link to third party products, services, rebate programs or informational resources. Such references are provided for convenience and do not constitute an endorsement. We do not control third party content and we are not responsible for its accuracy, availability or practices. Your dealings with a third party are solely between you and that party.
Where a rebate or incentive program is mentioned, eligibility and the amount of any benefit are determined by the program administrator and not by the Company. We will provide reasonable documentation to support an application, but we do not guarantee that a program will approve a claim or that funding will remain available.
21. Privacy and Data
Our handling of personal information is described in our Privacy Policy, which forms part of these terms by reference. By using the Website or engaging our services, you consent to the collection and use of information as described in that policy. If you have a privacy concern, please contact us using the details at the end of these terms.
You are responsible for keeping your own copies of documents that matter to you, including permits, inspection results and warranty records. We retain project records for the periods described in the Privacy Policy and we provide copies on request where they remain available.
22. Dispute Resolution
If a dispute arises, both parties agree to attempt to resolve it through good faith discussion before pursuing formal proceedings. You agree to contact us in writing with a clear description of the issue and the outcome you seek. We will review the matter and respond within a reasonable time. Many concerns can be resolved quickly at this stage.
If discussion does not resolve the dispute, the parties may agree to mediation before a mutually acceptable mediator. Nothing in this section prevents either party from seeking urgent relief from a court where necessary to protect property or safety, and nothing prevents a consumer from exercising rights that the law grants without restriction.
23. Governing Law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in that province, without regard to conflict of laws rules. The parties submit to the jurisdiction of the courts of Ontario for any matter that proceeds to litigation, subject to any right of appeal that the law provides.
If any provision of these terms is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force. A failure by the Company to enforce a provision on one occasion does not waive the right to enforce it later.
24. Force Majeure
The Company is not liable for a delay or failure to perform caused by events beyond our reasonable control. Such events include severe weather, utility outages, supply chain disruption, labor disruption, illness affecting a crew, travel restrictions, regulatory action and any other circumstance that makes performance unsafe or impracticable. We will notify you of a material delay and we will resume work as soon as it is reasonable to do so.
Where a force majeure event substantially prevents performance, either party may cancel the affected portion of the Work. Amounts already paid for materials delivered to the site and for work completed remain payable, and any prepayment for work not performed will be refunded or credited.
25. Termination
Either party may terminate an ongoing project by written notice if the other party commits a material breach and fails to remedy it within a reasonable period after receiving notice. The Company may also suspend or terminate work if an invoice remains unpaid, if a safety hazard is not corrected, or if the Client requests work that is unlawful or unsafe.
Upon termination, you remain responsible for the value of work completed and materials supplied up to the termination date, and we will provide the documentation that we have prepared for the portion of the Work that was finished. Sections dealing with liability, indemnity, intellectual property, governing law and payment survive termination.
26. Changes to These Terms
We may update these terms from time to time to reflect changes in our services, in technology or in the law. When we make a material change, we will revise the effective date at the top of this page. Continued use of the Website or continued engagement of our services after an update means that you accept the revised terms. If you do not agree with a change, you may contact us before authorizing further work.
Any Quotation or service agreement that you have already signed remains governed by the version of these terms that applied when it was signed, unless the agreement states otherwise. We encourage you to review this page periodically so that you remain informed about the terms that apply to your project.
27. Contact Information
If you have questions about these Terms of Service, or if you wish to discuss a project, a Quotation or an invoice, please contact Well Lit Electrical Services Inc. using the details below. We are glad to clarify any part of these terms before you authorize work.
Well Lit Electrical Services Inc.
41 Crown Heights Cres, Thornhill - L4J 5T6, Ontario, Canada (CA)
Email: support@welllitelectric.lat
Phone: +15732736162